Returns & Exchanges

At PayPal, we want you to shop with confidence, which is why we offer a flexible 30-day return policy on most retail purchases. If you are not completely satisfied with your order, our streamlined process ensures a quick and secure refund directly to your account.

Return Process

  • 1.
    Initiate Your Request

    Log into your account, navigate to your recent activity, and select the specific transaction to request a return authorization.

  • 2.
    Print Shipping Label

    Once approved, download and print your pre-paid return shipping label and attach it securely to your original packaging.

  • 3.
    Ship the Package

    Drop off your return at any authorized carrier location and keep your tracking number for real-time status updates.

  • 4.
    Receive Your Refund

    After we verify the condition of the returned item, your refund will be processed and credited back to your original payment method within 5 business days.